The second-hand marketplace Members Share Frustration About Sizing Modifications

Vinted users have been reacting angrily after an update resulted in products showing incorrect sizing.

This online marketplace has altered its sizing categories for women's and children's garments but did not contact every member regarding the update.

Online Platforms Backlash

Many shoppers and sellers are expressing on platforms claiming that product pages now present an altered size classification versus the original listing as a result of the reclassification.

Vinted explained the updated approach better aligns with comparable marketplaces.

They have suggested members to examine their items and manually change the size if necessary, resulting in member annoyance.

Sizing System Updates

Earlier, the sizing featured one number and one letter, like S/8 or M/10.

The new system has a letter and a range such as S/UK 8-10.

In some cases, the size labels have been reassigned - for example a size L used to be a 12 but now shows as UK 16-18.

User Stories

A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".

"Not many brands say XL is a 20-22," as the platform currently indicates.

A different member, based in Glasgow, stated items she posted with size 14 tags were displaying on the service as size 20–22.

"If buyers measuring 20-22 acquire them they're going to be very disappointed," she said.

Required Changes

Charlotte Lunn, located in England, said she had been left angered because the modification necessitated personal updates the sizing for "all her products".

"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount following partial earnings loss," she explained.

Platform Context

The platform boasts over 100 million members, including 18 million in the UK.

It has proved a popular alternative compared to resale services such as eBay and Depop.

This isn't the first time that an unexpected update on the platform has faced criticism: last year, the platform withdrew an update concerning shipment methods due to shopper criticism.

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